Field notes

Gmail labels only

Label changes are not customer email. Score should reflect that.

#gmail

What Crash Labs saw

Gate FAIL · risk 100/100 · 2 outbound action(s) · coverage 100%.

"Untitled workflow" should not go live yet: 4 critical issue(s) (score 100/100). Biggest risk: Nobody gets alerted when this workflow fails.

Why this breaks in production

  • critical

    Ran 3 actions twice on a retry

    3 email(s) ran again on the second delivery. In production that means duplicate emails, charges, or messages for the same event.

    Fix → Before you send email or charge a card, store the order/message id. If that id was already handled, skip. Put a short queue in front of bursts so one webhook storm cannot spam.

  • critical

    Sent the same email 30 times in a burst

    27 of those actions happened after the first run. Example from the ledger: 50 copies of the same email went to (mailbox mutation) (subject: "gmail:create").

    Fix → Before you send email or charge a card, store the order/message id. If that id was already handled, skip. Put a short queue in front of bursts so one webhook storm cannot spam.

  • critical

    Under heavy retry, saw 50× the same outbound action

    50 copies of the same email went to (mailbox mutation) (subject: "gmail:create").

    Fix → Before you send email or charge a card, store the order/message id. If that id was already handled, skip. Put a short queue in front of bursts so one webhook storm cannot spam.

  • critical

    Burst kept succeeding and burned budget quietly

    In production you may not notice until the API bill spikes or the account is empty.

    Fix → Add spend/quota alerts and a daily cap. Do not rely on the provider to fail loudly.

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